Why Focus?
We make financial advice delivery more efficient and more engaging

Think of us as a tech partner
UK-based since 1993, independent since 2024. ISO 27001 certified, on Microsoft Azure. Trusted by NFU Mutual, Santander, Skipton, Bank of Ireland.
Transforming financial advice
Why choose Focus as your partner?
We shift the dial
We succeed when you do
We recently talked a customer out of a large project. They came to us wanting a thing, but when we workshopped it with their advice team and tested with consumers, we showed them they didn't need it. We could have sold the consultancy and a solution. But that's not how we work.
We're proven
NFU Mutual. Santander. Skipton. HSBC. Bank of Ireland. 14-year partnerships don't happen by accident.
We're professional
We ship working software every two weeks. You'll see value before the ink on the contract is dry.
We're proactive
We'll tell you when your idea won't work — before you've spent six months building it. We had a customer who repeatedly refused our testing assistance and launched tools that failed. We're not upselling — we're increasing the chances your investment succeeds.
We're kinda fun
Our team is home to some of the UK financial industry's brightest digital geeks, and our goal is to be the best tech partner you've ever worked with. Put us to the test.
PROOF
Our track record in numbers
Up to 50%
Reduction in adviser journey times
14 yrs
Partnership with NFU Mutual
9 yrs
Partnership with Santander
7 yrs
Partnership with Skipton Building Society
30+ yrs
Building UK advice technology since 1993
15 yrs
Zero unplanned downtime in production
90%
Cases fully automated end-to-end
ISO 27001
Certified, MS Azure cloud, API-first
Why choose Focus?
We make it easier

Digital journeys that solve key consumer problems, which you can use singly or connect to make powerful experiences.
BENEFITS
Better for clients, advisers, and the business
Working with Focus shifts outcomes for all three at once. Here's how each side feels the difference.
For your clients
Self-service or guided journeys designed specifically for them. Personalised digital presentation of advice that's simpler to understand than a suitability report. Omni-channel, switch between self-serve and adviser-led without losing context. "People like me" content that helps with lead generation.
For your advisers
More time for client engagement, not paperwork. Complex advice presented simply, so clients understand and trust it. Demonstrable hours removed from prep. Engines that produce consistent advice in line with firm policy, better file-checking, more cases "right first time".
For your business
Reduced cost-to-income ratio through automation. Compliance risk and case-checking costs cut by automated advice prep. Consistent outputs across firms and members. No data re-keying, fewer transcription errors, end-to-end straight-through processing. API-first architecture good for the next decade.

What do we do?
We make user-centred finTech
Designs people actually use. Service that picks up the phone.
Our offering includes a range of specialist financial advice and digital collaboration tools, such as personalised pension, investment and protection journeys, API-first calculation engines, personalised video, appointment booking, e-signatures and many others while supporting different languages and currencies.
How we behave
Six things we say out loud, because every team says it but few really do it
Who are we?
Meet the Focus leadership
We're a team of digital geeks with serious experience in delivering financial service software. We create unique digital advice experiences. We do this job because the outcomes can transform financial wellbeing.

Dave Upton
CEO

Andreea Platts
Head of Digital Product Strategy

Pete Kulak
Head of Client Delivery

Craig Richards
COO

Mike Hearfield
Head of Digital Ideation

Nathan Kitchen
CTO
Proven to deliver
Case study
International banks (various)
We think our customer successes speak for themselves. Here are some customers' key benefits:
At Focus, we combine human empathy and domain expertise to make software that works for people. We'd love to work with you.
First-time case check success:
Average monthly client return rate:
Average active clients per month:
We work with advice businesses to ensure they shine
The receipts
Why advice firms keep choosing Focus
A handful of numbers we keep on the same slide because they keep being true.
Up to 50%
Reduction in adviser journey times
14 yrs
Partnership with NFU Mutual
9 yrs
Partnership with Santander
7 yrs
Partnership with Skipton Building Society
ISO 27001
Certified information security management
10M+
Calculations powered every month
Which tools would you find useful?
Take a 2 minute survey and tell us what would make the difference for you

